This is a practical and theory work-related course.
You learn by completing projects and assignments that are based on realistic workplace situations and activities. You develop the skills you need to start or progress a career in travel and tourism.
The qualification will provide you with the equivalent of A or AS Levels.
What you'll learn
- The UK Travel & Tourism Industry
- Customer Service in Travel and Tourism
- Preparing for a Career in Travel and Tourism
- Travel and Tourism Destinations
- UK Tour Operations
- Travel Agency operations
- Investigating Airline Cabin Crew
- UK Airports
- Worldwide Passenger Airlines
- Resort Representatives – Roles and Responsibilities
- The Cruise Industry
- Work Experience in Travel and Tourism
- Specialist Tourism
How you'll learn and be assessed
- Written assignments
- Case studies
- Roleplay
- Presentations
Progression
- Airlines – ground/check-in staff, cabin crew/customer service agent
- Tour Operator – sales and reservations team, overseas representative, product development team
- Travel Agent
- Cruise – sales and reservations
- Tourist Information Centre
- Visitor Attractions
- Hotels – front of house